Data Protection

ab999b Privacy Policy – Your Data, Protected

At ab999b, your personal data belongs to you. This Privacy Policy explains exactly what we collect, why we collect it and how we keep it safe. No hidden practices, no selling your data — just straight answers.

Our Privacy Commitments

Six Ways ab999b Protects Your Privacy

Before you read the full policy, here are the six core commitments ab999b makes to every member regarding their personal data.

256-Bit SSL Encryption

Every piece of data you send to ab999b — from your login credentials to your payment details — is protected by 256-bit SSL encryption. This is the same standard used by major banks and financial institutions worldwide.

We Never Sell Your Data

ab999b does not sell, rent or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account, process your payments and comply with legal obligations. That is it — nothing more.

You Control Your Data

ab999b members have the right to access, correct and request deletion of their personal data at any time. If you want to know exactly what data we hold about you, just contact our support team and we will provide a full summary within 30 days.

Secure Data Storage

All personal data collected by ab999b is stored on secure, encrypted servers with restricted access. Only authorised ab999b personnel who need the data to perform their job functions can access it. Regular security audits are conducted to maintain this standard.

Transparent Cookie Use

ab999b uses cookies only to improve your experience on the platform — things like keeping you logged in and remembering your preferences. We do not use tracking cookies to follow you around the internet or build advertising profiles.

Clear Data Retention

ab999b only keeps your personal data for as long as it is needed to operate your account or comply with legal requirements. When data is no longer needed, it is securely deleted. We do not hold onto data indefinitely just because we can.

Last updated: 1 January 2024 — This policy applies to all ab999b members from this date forward.

01 Introduction

This Privacy Policy explains how ab999b collects, uses, stores and protects the personal data of its members and visitors. ab999b is committed to handling your personal information with care, transparency and respect. We understand that privacy is important to our players in Bangladesh, and we take that responsibility seriously.

By registering on ab999b or using any part of the ab999b platform — including the website at ab999b.live and the ab999b mobile app — you agree to the collection and use of your personal data as described in this policy. If you do not agree with this policy, please do not use the ab999b platform.

This policy should be read alongside our Terms and Conditions. Together, these two documents form the complete agreement between you and ab999b regarding your use of the platform.

If you have any questions about this Privacy Policy or how ab999b handles your data, contact our support team at [email protected] before registering. We are happy to explain anything in plain language.

02 Data We Collect

ab999b collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically when you interact with the ab999b website or app.

Information you provide directly:

  • Full name and date of birth
  • Email address and phone number
  • Residential address
  • National ID, passport or other government-issued identity documents (for verification)
  • Mobile banking account details (bKash, Nagad or Rocket) for deposits and withdrawals
  • Any communications you send to ab999b support

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system and browser information
  • Pages visited on the ab999b platform and time spent on each
  • Games played, bets placed and transaction history
  • Login timestamps and session duration
  • Cookie and tracking data (see Section 6 for full details)
Data Category Examples Purpose
Identity Data Name, date of birth, NID Account verification and age checks
Contact Data Email, phone number Account communication and support
Financial Data Mobile wallet details, transaction history Processing deposits and withdrawals
Technical Data IP address, device info, browser type Security, fraud prevention and platform optimisation
Usage Data Games played, bets placed, session logs Responsible gaming monitoring and service improvement

03 How We Use Your Data

ab999b uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a member. We do not use your data for purposes beyond what is described here without obtaining your explicit consent first.

  • Account management: Creating and maintaining your ab999b account, verifying your identity and processing your registration.
  • Payment processing: Handling your deposits and withdrawals via bKash, Nagad and Rocket securely and accurately.
  • Customer support: Responding to your queries, complaints and requests through our support channels.
  • Security and fraud prevention: Detecting and preventing unauthorised access, bonus abuse, money laundering and other fraudulent activity on the ab999b platform.
  • Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
  • Responsible gaming: Monitoring gaming patterns to identify signs of problem gambling and providing appropriate support tools.
  • Platform improvement: Analysing usage data to improve the ab999b platform, fix bugs and develop new features that benefit our members.
  • Service communications: Sending you important account notifications, security alerts and updates about changes to our terms or policies.

ab999b may send you promotional communications about bonuses and new games if you have opted in to marketing messages. You can opt out of marketing communications at any time through your account settings or by contacting support.

04 Legal Basis for Processing

ab999b processes your personal data on the following legal grounds:

  • Contractual necessity: Processing required to fulfil our agreement with you — for example, processing your deposits and withdrawals or verifying your identity.
  • Legal obligation: Processing required to comply with applicable laws, including AML regulations and KYC requirements.
  • Legitimate interests: Processing carried out for ab999b's legitimate business interests, such as fraud prevention, platform security and service improvement, where these interests are not overridden by your rights.
  • Consent: Processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

ab999b will never process your personal data in a way that is incompatible with the purpose for which it was originally collected. If we need to use your data for a new purpose, we will inform you and obtain your consent where required.

05 Data Sharing

ab999b does not sell, rent or trade your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment processors: Your financial data is shared with bKash, Nagad and Rocket solely to process your transactions. These providers are bound by their own privacy and security obligations.
  • Identity verification providers: Your identity documents may be shared with certified KYC verification partners to confirm your identity and age. These partners are contractually bound to handle your data securely and confidentially.
  • Game providers: Certain technical data (such as your player ID and game session data) is shared with our certified game providers to deliver the games you play on ab999b. No personally identifiable information beyond what is technically necessary is shared.
  • Legal authorities: ab999b may be required to share your data with law enforcement or regulatory authorities if required by law or in response to a valid legal request. We will notify you of such requests where legally permitted to do so.
  • Business transfers: In the event of a merger, acquisition or sale of ab999b, your personal data may be transferred to the new entity. You will be notified of any such transfer and your rights will be maintained.

All third parties with whom ab999b shares data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. ab999b does not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

ab999b uses cookies and similar tracking technologies on the ab999b website and app. Cookies are small text files stored on your device that help the platform function correctly and improve your experience.

Types of cookies used by ab999b:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly necessary.
  • Analytics cookies: Help ab999b understand how members use the platform so we can improve it. Data collected is aggregated and anonymised — it cannot be used to identify you personally.
  • Security cookies: Used to detect and prevent fraudulent activity, including detecting multiple accounts from the same device.

ab999b does not use advertising or cross-site tracking cookies. We do not allow third-party advertisers to place cookies on the ab999b platform. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect the functionality of the ab999b platform.

07 Data Security

ab999b takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration.

  • 256-bit SSL encryption on all data transmitted between your device and the ab999b platform.
  • Encrypted storage for all sensitive personal and financial data at rest.
  • Access controls ensuring only authorised ab999b personnel can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing to identify and address vulnerabilities.
  • Two-factor authentication available for all ab999b accounts to add an extra layer of login security.
  • Incident response procedures to detect, contain and respond to any data security incidents promptly.

In the unlikely event of a data breach that affects your personal data, ab999b will notify you as soon as reasonably practicable and take all necessary steps to contain the breach and minimise its impact.

While ab999b takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, enable two-factor authentication and never share your login credentials with anyone.

08 Data Retention

ab999b retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Data Type Retention Period Reason
Account and identity data Duration of account + 5 years Legal and regulatory compliance
Transaction records 7 years from transaction date AML regulations and financial record-keeping
Support communications 3 years from last contact Dispute resolution and service improvement
Technical and usage data 13 months from collection Platform analytics and security monitoring
Marketing preferences Until you opt out or close your account Consent management

When your data is no longer required, ab999b will securely delete or anonymise it. Anonymised data may be retained for longer periods for statistical and analytical purposes, as it can no longer be used to identify you.

09 Your Rights

As an ab999b member, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

Right to Access

Request a copy of all personal data ab999b holds about you.

Right to Rectification

Request correction of any inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Request that ab999b restricts processing of your data in certain circumstances.

Right to Portability

Request your personal data in a structured, machine-readable format.

Right to Object

Object to processing of your data based on legitimate interests or for direct marketing.

10 Children's Privacy

ab999b is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use the ab999b platform in any way.

If ab999b discovers that personal data has been collected from a person under 18, we will immediately delete that data and close the associated account. If you believe a minor has registered on ab999b, please contact us at [email protected] immediately so we can take action.

ab999b uses age verification checks during registration and may request identity documents to confirm a member's age at any time. Protecting minors from gambling is a priority for ab999b. Visit our Responsible Gaming page for more information on our child protection measures.

11 Third-Party Services

The ab999b platform integrates with a number of third-party services to deliver its full range of features. These include certified game providers, payment processors and identity verification services. Each of these third parties operates under their own privacy policies and security standards.

ab999b carefully selects its third-party partners and requires them to maintain data protection standards consistent with this Privacy Policy. However, ab999b is not responsible for the privacy practices of third-party services that operate independently of the ab999b platform.

The ab999b platform does not contain links to external websites. All content and services available through ab999b are either operated directly by ab999b or by contracted third-party providers under strict data processing agreements.

12 Policy Updates

ab999b may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that materially affect how we use your personal data, ab999b will notify registered members via email or an in-platform notification before the changes take effect. Your continued use of ab999b after any policy update constitutes your acceptance of the revised policy.

We recommend bookmarking this page and reviewing it periodically. ab999b is committed to being transparent about any changes to how we handle your personal data.

13 Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way ab999b handles your personal data, please get in touch with our support team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly on the ab999b platform after login
  • Response Time: All privacy-related requests are handled within 30 days

For data access, correction or deletion requests, please include your registered email address and a brief description of your request. We may need to verify your identity before processing certain requests to protect the security of your account.

Your Data Is Safe With Us

Ready to Join ab999b?

Now that you know exactly how ab999b protects your privacy, take the next step. Registration takes under two minutes. Deposit with bKash or Nagad and start playing today.

18+ only. Please play responsibly. Visit our Responsible Gaming page for support tools.